Privacy Policy

1. Introduction

This Privacy Policy explains how personal data relating to visitors and users of the PAYDAY EA website, available at https://paydayea.vercel.app, is processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable Portuguese legislation.

PAYDAY EA is committed to processing personal data lawfully, fairly, transparently and only for legitimate purposes.

2. Personal Data Processed

Depending on how users interact with the website, the following information may be processed:

• Contact details voluntarily provided by users, including names and email addresses.
• The contents of enquiries and support communications.
• Technical information such as IP addresses, browser details, device information and access timestamps, to the extent actually processed by hosting or security providers.
• Information required to manage licences, customer support or access, where lawfully provided by the customer or sales platform.

The website does not currently offer its own registration or payment forms.

PAYDAY EA does not request brokerage passwords, financial account credentials or complete payment card details through this website.

3. Purposes and Legal Bases

Personal data may be processed for the following purposes:

Responding to enquiries: handling commercial and technical requests, on the basis of pre-contractual steps, contract performance or legitimate interests, as appropriate.

Licence administration and customer support: providing assistance with purchased products and access rights, on the basis of contract performance.

Website security and operation: maintaining website availability, preventing abuse and investigating technical incidents, on the basis of legitimate interests.

Legal compliance: retaining or disclosing information where required by applicable law.

Marketing communications: only where a valid legal basis applies, including prior consent where required, with the ability to object or withdraw consent.

4. Whop and External Platforms

PAYDAY EA products are purchased through Whop, an external sales platform.

When users select a purchase option, they are redirected to Whop, where the applicable platform terms and privacy policies apply.

Whop may process information required for account registration, payment processing, invoicing, fraud prevention and subscription management in accordance with its own responsibilities and contractual arrangements.

PAYDAY EA may receive limited purchase, subscription and licence information where necessary to deliver the service and subject to the features actually used.

MetaTrader 5, brokers and any community or support platforms are subject to their respective providers' privacy policies.

5. Recipients and Service Providers

Personal data may be processed by service providers supporting PAYDAY EA operations, including:

• Website hosting and infrastructure providers, including Vercel.
• Electronic communication providers, including the email provider.
• Whop, for purchases and access management.
• Technical support and community platforms, where used.

Access to personal data must remain limited to what is necessary and subject to applicable legal and contractual requirements.

6. International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where international transfers fall within the scope of the GDPR, an appropriate transfer mechanism must be in place, such as an adequacy decision adopted by the European Commission or appropriate safeguards, including Standard Contractual Clauses where applicable.

Further information about the relevant safeguards may be requested through the contact details provided.

7. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including compliance with legal obligations and the establishment, exercise or defence of legal claims.

In particular:

• Contact enquiries are retained for as long as necessary to respond and provide follow-up.
• Contractual information is retained for the period necessary to administer the relevant agreement.
• Legally required records are retained for the periods prescribed by applicable law.
• Technical logs are retained according to justified security needs and the actual configurations of service providers.

Specific retention periods must be documented and disclosed where required.

8. Data Subject Rights

Subject to the conditions laid down by the GDPR, individuals may exercise their rights to:

• Access their personal data.
• Rectify inaccurate information.
• Request erasure.
• Restrict processing.
• Object to processing.
• Data portability.
• Withdraw consent without affecting the lawfulness of prior processing.

Requests may be submitted to paydayea@protonmail.com.

Requests will be assessed and answered within applicable legal deadlines, generally within one month, subject to lawful extensions.

9. Security

Appropriate technical and organisational measures are adopted in proportion to identified risks to protect personal data from unauthorised access, alteration, loss and disclosure.

No technological system can guarantee absolute security.

10. Minors

PAYDAY EA products are intended for individuals legally capable of entering into the relevant contracts and meeting the requirements of the financial services and external platforms involved.

The products are not directed at individuals under the age of 18.

11. Complaints

Individuals have the right to lodge a complaint with a competent data protection supervisory authority.

In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).

Website: https://www.cnpd.pt

12. Changes to This Policy

This Privacy Policy may be updated to reflect legal, technological or operational changes.

The updated version will be published on the website with its revision date.

13. Contact

For privacy and personal data enquiries:

paydayea@protonmail.com